Protect yourself from phishing!
- To build trust, scammers deliberately use well-known brand names.
- Scammers rely on urgency to pressure you into acting hastily and without caution.
- Fake links and websites aim to steal your personal data.
What is phishing?
Phishing is an attempt to trick you into revealing personal information through fake emails, text messages, or phone calls. These messages often appear genuine, create pressure, and are designed to scare you.
How do I recognize a phishing attack?
Suspicious email address
The sender address does not match the company or person the email supposedly comes from and appears illogical or unfamiliar.
Impersonal form of address
Instead of your name, the greeting says “Dear customer” – a typical sign of phishing.
Urgent request
You’re told to “act immediately” or something “expires in 24h” – urgency is a common trick.
Strange wording or typos
The message contains spelling mistakes or odd phrasing – it feels unprofessional.
Suspicious link
The link looks normal at first, but when you hover over it, it leads to a strange address – better not to click.
Unusual sending time
The email was sent in the middle of the night – often a red flag.
Frequently asked questions
What is phishing?
Phishing is a type of scam carried out via email, SMS, or phone call. Scammers pretend to be trustworthy companies – like KreativMedia – in order to steal your login credentials or other personal information.
How do I recognize a phishing email?
Phishing emails often look genuine but include signs such as an impersonal greeting, unusual sender addresses, spelling mistakes, or a sense of urgency. When you hover your mouse over the link, you’ll often see that it doesn’t lead to the real website. You should never click on such links.
What should I do if I receive a phishing email?
Stay alert and question every email, especially if it arrives unexpectedly or tries to pressure you. Avoid opening attachments blindly, don’t click on links carelessly, and never share personal information unless you’re certain the email is legitimate.
If you’re unsure, contact the company directly – ideally via their official website or known contact channels. If something feels suspicious, it’s safer to delete the message than to risk falling for a scam.
Why do scammers try to steal my data?
Scammers want to make money with your data. They use stolen information to access accounts, redirect payments, or even take over domains. Often, the data is resold or used for further fraud attempts.
Why am I receiving emails pretending to be from KreativMedia?
Phishing scammers deliberately pretend to be us – KreativMedia – because we are known as a trusted provider. They hope you’ll be less suspicious and respond more quickly to a fake message.
Where do these email addresses come from? Was KreativMedia hacked?
Our investigations have confirmed the assumption that the email addresses in question originate from publicly accessible sources on the internet. These include, for example, user-published websites, online forums, or WHOIS entries for domain names.
Another common method is to generate email addresses based on standard patterns, such as info@.
We can say with certainty that the email addresses did not come directly from KreativMedia. There has been neither a hack nor any other form of data theft.
Are other hosting providers affected as well?
Yes, other well-known hosting providers are also affected by phishing. These attacks are not only targeting our industry but also many well-known companies such as delivery services, banks, streaming platforms, and online stores. Scammers deliberately misuse well-known names, especially where they expect to achieve a high success rate.
What should I do if I clicked the link or shared my data?
If you suspect you have fallen for a phishing email, you should act immediately. Change your password – especially if you entered it on a fake website. Always use the official login page directly, such as my.kreativmedia.ch.
Keep an eye on your account and watch for any unusual activity. This includes unknown changes, new orders, or system notifications that you cannot attribute to yourself. If you notice anything suspicious, contact our support immediately so we can take further action.
